Last updated: January 1st, 2024
Thank you for shopping at Tiger Prints operated by Macroweb Ltd.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
You are entitled to cancel Your Order within 30 days without giving any reason for doing so.
The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
If for any reason you are unhappy with your printed transfers we will re print and send them out again. If we deem that the reason for such error in your transfers is because of the quality of your images then we hold the right to refuse refunds.
Customers must follow guidelines on storing transfers, we arenÆt liable for what happens to your transfers after 14 days. Please try to use your transfers as quickly as possible or make sure they are kept out of sunlight and stored in a cool, dry room out of sunlight and heat exposure. ItÆs also down to the customer to check artwork straight away when they receive them and get in touch if they see any issues or discrepancies. We do try to check all prints before they are dispatched, however it is possible for some small issues to be missed.
Take care when handling your transfers, they are very delicate and you could easily dislodge the transfers from the PET film.
We also are not liable for delayed transfers during shipping and once the transfers leave our warehouse and tracking is provided , we canÆt refund once they have been printed and sent out.
Transfers which are sent on a next day delivery service, should arrive next day, but we are not able to guarantee this.
In order for the Goods to be eligible for a return, please make sure that:
The following Goods cannot be returned:
*We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the Goods to us. You should send the Goods at the address below.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Please note that goods returned to us without prior agreement may not be refunded and you will have to pay for the cost of having the transfers returned to you should you choose to do so.
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods werenÆt marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us: