Last
updated: January 1st, 2024
Thank
you for shopping at Tiger Prints operated by Macroweb Ltd.
If,
for any reason, You are not completely satisfied with a purchase We invite You
to review our policy on refunds and returns.
The
following terms are applicable for any products that You purchased with Us.
The
words of which the initial letter is capitalized have meanings defined under
the following conditions.
The
following definitions shall have the same meaning regardless of whether they
appear in singular or in plural.
For
the purposes of this Return and Refund Policy:
You
are entitled to cancel Your Order within 30 days without giving any reason for
doing so.
The
deadline for cancelling an Order is 30 days from the date on which You received
the Goods or on which a third party you have appointed, who is not the carrier,
takes possession of the product delivered.
In
order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:
We
will reimburse You no later than 14 days from the day on which We receive the
returned Goods. We will use the same means of payment as You used for the
Order, and You will not incur any fees for such reimbursement.
If
for any reason you are unhappy with your printed transfers we will re print and
send them out again. If we deem that the reason for such error in your
transfers is because of the quality of your images then we hold the right to
refuse refunds.
Customers
must follow guidelines on storing transfers, we aren’t liable for what happens
to your transfers after 14 days. Please try to use your transfers as quickly as
possible or make sure they are kept out of sunlight and stored in a cool, dry
room out of sunlight and heat exposure. It’s also down to the customer to check
artwork straight away when they receive them and get in touch if they see any
issues or discrepancies. We do try to check all prints before they are
dispatched, however it is possible for some small issues to be missed.
Take
care when handling your transfers, they are very delicate and you could easily
dislodge the transfers from the PET film.
We
also are not liable for delayed transfers during shipping and once the
transfers leave our warehouse and tracking is provided , we can’t refund once
they have been printed and sent out.
Transfers
which are sent on a next day delivery service, should arrive next day, but we
are not able to guarantee this.
In
order for the Goods to be eligible for a return, please make sure that:
The
following Goods cannot be returned:
*We
reserve the right to refuse returns of any merchandise that does not meet the
above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the Goods to us. You should send the Goods at the address below.
We
cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service. We are unable to
issue a refund without actual receipt of the Goods or proof of received return
delivery.
Please note that goods returned to us without prior agreement may not be refunded and you will have to pay for the cost of having the transfers returned to you should you choose to do so.
If
the Goods were marked as a gift when purchased and then shipped directly to
you, You'll receive a gift credit for the value of your return. Once the
returned product is received, a gift certificate will be mailed to You.
If
the Goods weren’t marked as a gift when purchased, or the gift giver had the
Order shipped to themselves to give it to You later, We will send the refund to
the gift giver.
If
you have any questions about our Returns and Refunds Policy, please contact us: