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Frequently Asked Questions

Can I get samples of your transfers?

Yes, we offer a free sample pack of ready-to-press transfers, or a larger sample pack which also includes colour charts. Please note sample packs are limited to one per customer.


How durable are your DTF transfers?

Our transfers are durable for up to 60 wash cycles without any peeling or cracking.


Are your transfers eco-friendly?

DTF Heat Transfers are currently the most environmentally friendly method for decorating all types of fabrics.


What level of detail can you get in the transfers?

Our transfers are extremely detailed and can reproduce almost any artwork, no matter how complex. We can render lines as small as 1mm without any borders.


Do you charge by the colour?

No, you can print unlimited colours, gradients and blends on our transfers.


What fabrics can the transfers be pressed onto?

You can press on a variety of fabrics including cotton, polyester, blends, nylon, silk, denim, leather and more.


What sizes are available?

We currently offer transfers in A3 (28cm x 42cm), Half Metre (58cm x 50cm), and 1 Metre (58cm x 100cm.


What is your minimum order quantity?

We don’t have a minimum order, you can order a single sheet if you like. However, the pricing varies according to the amount you order. The more you order, the more you save.


Is the film recyclable?

The film is PET and can be recycled.

Do you offer gangsheets?

Yes. A gangsheet (which is a transfer sheet containing with multiple designs) can either be uploaded, or you can create one on our website.

How can I create a gangsheet?

Choose the size DTF transfer you would like to order (i.e. A3) and the click on the ‘create gangsheet’ button. You will then be able to upload and arrange the designs you would like on your gangsheet and order directly.

Do you have templates for artwork and gangsheets?

Yes, you can download artwork files here [*]

What file type do you need?

Your artwork must be a PNG, print ready, at the size you want it to be printed. 300 DPI resolution is suggested for best results.

Please ensure that your background is 100% transparent otherwise it will be printed as it is received. Heat press is required for application! Can not be properly applied with regular iron.

What colour profiles can your print?

Please provide your artwork in RGB as a print-ready PNG file.

Do you provide art proofs?

No, we do not provide art proofs as part of our ordering process. We produce your transfers as quickly and accurately as possible using the artwork you provide.

What if I’m not sure my artwork is set up correctly?

Follow the instructions in our [*] section which should resolve any issues. If you would like us to check your artwork for you then please get in touch via email and we will be happy to take a look at the artwork for you. Please be aware this will slow the order processing down and may prevent us from shipping your order within our usual timeframes.

How do you press your DTF transfers?

Pre-press your garment for a few seconds to remove any moisture.

Place the transfer on the garment and cover with either a Silicone sheet or a sheet of greaseproof paper.

For cotton we recommend pressing at 150 degrees for 12 seconds.

For polyester press at 145 degrees for 12 seconds.

Wait for a few seconds after pressing, or wipe with a damp cloth, and peel immediately.

Repress for 3 seconds.

What kind of heat press will I need?

We recommend pressing with a commercial heat press for the best results. This can either be a manual heat press or a hydraulic heat press.

We do not recommend pressing with a domestic iron or a press without adequate pressure settings like the Cricut Easy Press.

Are your transfers hot peel?

Our transfers are hot peel (just let the transfers cool for a few seconds after pressing or wipe with a damp cloth before peeling), but also work equally well as cold peel.

Once the transfers have been pressed onto your garment we recommend not washing it for the first 24 hours.

For the best results, wash at 40 degrees or cooler, do not tumble dry and iron on the reverse of the garment to the transfer.

How do I place an order?

The fastest and easiest way to order your DTF transfers is through our website. You can upload or create your artwork and pay for and track your order status all at tigerprints.co.uk

Will I get my order next day?

If you place your order online before midday, Monday – Friday, your order will be dispatched same day. If you select standard shipping it will be shipped via Royal Mail tracked 24. If you need your order guaranteed next day, we recommend you select the ‘Next Day’ shipping option at checkout.

Orders placed over the weekend will be printed and shipped on Monday.

How do I pay?

We accept credit/debit cards or PayPal via our website. [Can they also pay via bank transfer? If so how?]

What is your pricing?

You can view our pricing including bulk discounts by logging into your account.

What if there is a problem with my order?

Please check your order carefully as soon as you receive it. If there is a problem please let us know immediately by emailing us at sales@tigerprints.co.uk including your order number and details about the problem. We will work with you to resolve any issues.

What are your shipping options?

If you order before midday, Monday – Friday your order will be shipped same day. You can select your delivery type at checkout, either standard delivery (Royal Mail tracked 24) or Next Day delivery.