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Frequently Asked Questions

Can I get samples of your transfers?

Yes, we offer a free sample pack of ready-to-press transfers, or a larger sample pack which also includes colour charts. Please note sample packs are limited to one per customer.


How durable are your DTF transfers?

Our transfers are durable for up to 60 wash cycles without any peeling or cracking.


Are your transfers eco-friendly?

DTF Heat Transfers are currently the most environmentally friendly method for decorating all types of fabrics. Additionally, all our DTF consumables are OEKO-TEX certified.


What level of detail can you get in the transfers?

Our transfers are extremely detailed and can reproduce almost any artwork, no matter how complex. We can render lines as small as 1mm without any borders.


Do you charge by the colour?

No, you can print unlimited colours, gradients and blends on our transfers.


What fabrics can the transfers be pressed onto?

You can press on a variety of fabrics including cotton, polyester, blends, nylon, silk, denim, leather and more.


What sizes are available?

We currently offer transfers in the following sizes:

  • A3 (28cm x 42cm)
  • Half Metre (58cm x 50cm)
  • 1 Metre (58cm x 100cm)
  • 2 Metre (58cm x 200cm)


What is your minimum order quantity?

We don't have a minimum order, you can order a single sheet if you like. However, the pricing varies according to the amount you order. The more you order, the more you save.


Is the film recyclable?

The film is PET and can be recycled.

Do you offer gangsheets?

Yes. A gangsheet (which is a transfer sheet containing multiple designs) can either be uploaded, or you can create one on our website using our Gangsheet Builder.

How can I create a gangsheet?

Choose the size of the gangsheet that will fit all the images that you would like to order (eg an A3 sheet) and then click on the "Create Gangsheet" button. You will then be able to upload and arrange the designs you would like on your gangsheet and order directly. Alternatively, you can create the gangsheet on your own computer using your software of choice, and then upload that onto our system. If it helps, we have pre-sized templates that you can download and use.

Do you have templates for artwork and gangsheets?

Yes, you can download PNG templates in the following sizes from here:

What file type do you need?

Your artwork must be PNG files that are print-ready, at the size you want it to be printed. A minimum resolution of 300 DPI is required for best results. You can also upload PDF gangsheets. If you are going to build your gangsheet in our online Gangsheet Builder, you can also upload SVG images to use on that gangsheet, but please ensure that the files do not contain bitmaps or fonts, and that all fonts are converted to a shapes.

Please ensure that your background is 100% transparent otherwise it will be printed as it is received. 

For more detailed information on how to prepare your artwork, please see our page "How To Prepare Your Artwork".

What colour profiles can your print?

Please provide your artwork in RGB as a print-ready PNG file.

Do you provide art proofs?

No, we do not provide art proofs as part of our ordering process. We produce your transfers as quickly and accurately as possible using the artwork you provide.

What if I'm not sure my artwork is set up correctly?

Follow the instructions on our "How To Prepare Your Artwork" page, which should help resolve any issues. If you would like us to check your artwork for you then please get in touch via email and we will be happy to take a look at the artwork for you. Please be aware this will slow the order processing down and may prevent us from shipping your order within our usual timeframes. If you would like us to make any changes or amendments to your artwork, then any artwork will be chargeable.

How do you press your DTF transfers?
  • Pre-press your garment for a few seconds to remove any moisture.
  • Place the transfer on the garment and cover with either a silicone sheet or a sheet of greaseproof paper.
  • For cotton we recommend pressing at 150 degrees for 12 seconds.
  • For polyester press at 145 degrees for 12 seconds.
  • Wait for a few seconds after pressing, or wipe with a damp cloth, and peel immediately.
  • Re-press for 3 seconds.
What kind of heat press will I need?

We recommend pressing with a commercial heat press for the best results. This can either be a manual heat press or a hydraulic heat press.

We do not recommend pressing with a domestic iron or a press without adequate pressure settings like the Cricut Easy Press.

Are your transfers hot peel?

Our transfers are hot peel (just let the transfers cool for a few seconds after pressing or wipe with a damp cloth before peeling), but also work equally well as cold peel.

Once the transfers have been pressed onto your garment we recommend not washing it for the first 24 hours.

For the best results, we recommend the following:

  • Cool wash at up to 40 degrees
  • Do not tumble dry
  • Iron on the reverse of the garment to the transfer

Additionally, we would recommend the following to maximise longevity:

  • Wash garment inside out
  • Avoid using harsh washing detergents and fabric softeners
  • Hang-dry garment

How do I place an order?

The fastest and easiest way to order your DTF transfers is through our website. You can upload or create your artwork and pay for and track your order status all at tigerprints.co.uk

Will I get my order next day?

If you place your order online before 10:00am, Monday - Friday, your order will be dispatched same day. If you select standard shipping it will be shipped via Royal Mail tracked 24. If you need your order guaranteed next day, we recommend you select the Next Day shipping option at checkout.

Orders placed over the weekend will be printed and shipped on Monday.

NOTE: If you have ordered after the cut-off time for next day dispatch, your order will NOT be expedited if you select a "Next Day" or "Saturday Guaranteed" as your delivery option. Your order will be dispatched the following day with the shipping option you have chosen.

How do I pay?

We accept credit/debit cards or PayPal via our website. All transactions are handled securely via Stripe.

What is your pricing?

You can view our pricing on any product page, including bulk discounts. By logging into your account, you may see any custom pricing that applies to you.

What are your Shipping Options?

Our current shipping choices are:

  • Royal Mail Tracked 24 - £3.95 (or FREE for orders over £150)
  • Next Day Delivery - £7.95 (using Royal Mail Special Delivery)
  • Saturday Guaranteed - £12.99 (using Royal Mail Saturday Delivery)
[All prices are PLUS VAT]

If you place your order online before 10:00am, Monday - Friday, your order will be dispatched same day.

NOTE: Tracked 24 does normally arrive Next Day, but seldom it can be delayed. Therefore if you need guaranteed Next Day, you should opt for the Next Day Delivery option.